Cloud Atlas delivers proactive maintenance, responsive support, and hands‑on onsite help so your team can focus on work—not IT.
We keep NJ businesses running — faster, safer, and with fewer surprises.
Why Cloud Atlas Managed IT & Support
Fewer Disruptions
Automated health checks, patching, and standard builds reduce issues before they start.
Faster Help
Live help desk via phone, email, and portal with clear, published SLAs.
Lower Risk
Security baselines, backups, and configuration hardening across your fleet.
Predictable Costs
Fixed monthly coverage with optional add‑ons when you need them.
Services at a Glance
Proactive Support
Monitoring, patching, asset tracking, QBRs/vCIO.
Help Desk
Fast remote support with measured SLAs.
Onsite Support
Scheduled visits and rapid dispatch.
Projects & Network Cabling
Network build‑outs, Wi‑Fi design, and structured cabling.
Proactive Support
Outcome: Reduce downtime and extend device life with always‑on monitoring and maintenance.
Included
24×7 device/server monitoring & alerting
Automated patching (OS + common apps)
Endpoint protection policy management
Health checks for disk/CPU/memory/services
Backup job monitoring & remediation
Asset inventory (devices, warranties, software)
Baseline hardening & configuration standards
Executive summary report (monthly)
vCIO & Quarterly Business Reviews (QBRs)
Add‑ons
Advanced EDR/XDR & MDR
Mobile device management (MDM)
Microsoft 365 security hardening & audits